fbpx

AMI Insurance Stores To be Closed – Proposal

What's On Invers Business News Presented by and

IAG is proposing to shut its 53 AMI stores and its remaining State store, and move its 350 staff to digital and contact centre roles.

About 65 management positions could also be disestablished, however the company said it hoped to redeploy as many staff as possible.

IAG spokesperson Kevin Hughes said the review reflected growing customer expectations for digital services, which had been accelerated by the Covid-19 pandemic.

“For several years, we’ve seen a decline in visits to our retail stores as customers increasingly look to engage with us over the phone, via email and through our online platforms and digital channels,” he said.

“Customers expect more digitally, and we are focussed on delivering that for them.”

He said the proposal to close the stores was not taken lightly.

Hughes said IAG planned to set up pop-up stores, if they were required, such as in the event of a natural disaster.

Staff were being advised of the proposals this evening, and a consultation process including input from customers would begin immediately.

IAG New Zealand is the largest general insurer in the country, trading under the brands AMI, State, NZI, NAC, Lumley and Lantern.

It employs over 3000 people and insures over $650 billion of commercial and domestic assets.

Source: rnz.co.nz Republished by arrangement.

New Owners & Operator For Trampoline Park
Business, News
5326 views
Business, News
5326 views

New Owners & Operator For Trampoline Park

Aimee Wilson - Jul 06, 2020

From trucks to trampolines - the HW Richardson Group just keeps on growing. The Jump ’N’ Fun Indoor Trampoline Park…

Invercargill – Auckland Direct Flights Resume Post Lockdown
Aviation, Business
1988 views
Aviation, Business
1988 views

Invercargill – Auckland Direct Flights Resume Post Lockdown

Malcolm Gayfer - Jul 06, 2020

Air New Zealand will resume its service today, operating on Monday, Thursday, Friday and Sunday. The first flight landed about…

New Report Reveals New Zealand’s Marketing Blind Spot: The Over 50s
Business, News
1432 views
Business, News
1432 views

New Report Reveals New Zealand’s Marketing Blind Spot: The Over 50s

News Desk - Jul 06, 2020

New Zealanders over the age of 50 represent more than a third of the population, have the highest levels of…

Historic Brick Walls Discovered In Invercargill Central Development
Business, Invercargill Central
3897 views
Business, Invercargill Central
3897 views

Historic Brick Walls Discovered In Invercargill Central Development

Malcolm Gayfer - Jun 30, 2020

Heritage Properties NZ have exposed the foundations of the first brick building in Invercargill, which was constructed in 1863 under…

Start It Kick Starts Bright Ideas In The South
Business, News
1356 views
Business, News
1356 views

Start It Kick Starts Bright Ideas In The South

News Desk - Jun 29, 2020

COIN South’s Start It course is expected to turn bright ideas in the South into reality. The brand-new free course…

Netball News: Georgia Heffernan ruled out for season
News, Sports News
92 views
News, Sports News
92 views

Netball News: Georgia Heffernan ruled out for season

Southland Sports News - Jul 07, 2020

Ascot Park Hotel Southern Steel shooter Georgia Heffernan will be sidelined for the rest of the year following a serious…

Lockdown To Be Imposed Across Central Melbourne For Six Weeks
Covid-19, International
357 views
Covid-19, International
357 views

Lockdown To Be Imposed Across Central Melbourne For Six Weeks

News Desk - Jul 07, 2020

Victorian Premier Daniel Andrews has announced a lockdown of metropolitan Melbourne as the state records its largest daily increase in…

National MP Hamish Walker Admits Leaking Covid-19 Patient Details
News, Politics
1143 views
News, Politics
1143 views

National MP Hamish Walker Admits Leaking Covid-19 Patient Details

News Desk - Jul 07, 2020

National Party MP Hamish Walker has admitted to leaking Covid-19 patient details. Acting chief executive of Auckland Rescue Helicopter Trust…

Big Discussion On Museum Project Today
Invercargill City Council, News
930 views
Invercargill City Council, News
930 views

Big Discussion On Museum Project Today

Aimee Wilson - Jul 07, 2020

Deputy Mayor Toni Biddle admits she has “unashamedly” lobbied her fellow Invercargill city councillors to back her motion fast tracking…

Harness Racing – Wyndham and Invercargill Lose Meetings In Coming Season
Eastern Southland, Gore
216 views
Eastern Southland, Gore
216 views

Harness Racing – Wyndham and Invercargill Lose Meetings In Coming Season

Malcolm Gayfer - Jul 07, 2020

Harness racing is in for a shake up in the south in the up-coming season. Arguably the biggest shock is…