Gold standard awarded to The Langlands

The The Langlands Hotel has been awarded Gold Accreditation from Qualmark, recognising it as one of New Zealand’s top-performing tourism businesses.

The Gold Sustainable Tourism Business Award is the highest possible rating from Qualmark, the official quality assurance system for Tourism New Zealand. It signals to visitors that The Langlands is a trusted, high-quality place to stay, delivering great experiences while operating with care for people, the environment, and the wider community.

The achievement places The Langlands among the country’s leading hotels, alongside The Hermitage Aoraki Mt Cook, Hotel Grand Chancellor, Peppers Resort, and DoubleTree Queenstown. It is the first hotel in Southland to reach this standard — a significant milestone for both the hotel and Invercargill.

Chris Ramsay, Chief Executive of Invercargill Licensing Trust, said the rating was thoroughly deserved.

“Alannah and her team have worked incredibly hard to ensure the hotel operates to an international standard. Their ongoing focus on training, wellbeing, and inclusivity underpins the excellent service that guests experience every day. This accreditation is something our whole community can be proud of.”

Qualmark’s independent assessment reviewed all areas of operation, from health and safety and business systems to culture, environment, and people and community. Assessors were particularly impressed with the efforts of The Langlands and ILT under the Restoring Nature pillar, noting a strong commitment to environmental sustainability and community engagement.

The Langlands Executive Manager, Alannah Tamariki, said the award reflected a collective effort.

“Across the board, from our leadership team through to casual team members, we strive to be exceptional. It’s wonderful to have that hard work recognised, and we’re excited to keep building on the foundations we’ve set since opening.”

Ramsay said the recognition would also boost Invercargill’s profile.

“This accreditation gives international visitors instant confidence that The Langlands is a great place to stay and that Invercargill offers world-class hospitality with a strong community heart.”